Thursday, November 5, 2009

Dad, It's Not Working!


Mac OS X 10.5+ (Leopard and Snow Leopard)

The Problem
Every couple of months my first-rate detective son will yell, "DAD, The Parental Controls aren't working again!"

This problem manifests itself in several fairly obvious ways.
1. Safari will allow any website.
2. Time Limits are not obeyed.
3. Application restrictions are not obeyed.
etc.

Basically the kid's account behaves as though it has no parental controls.

The Solution
Reboot holding down the X key.

This will force the OS to rebuild the kernel. I was told that the OS automatically does this every month or so, but sometimes it needs to be forced.

It took me approximately 2 hours on the phone with Apple Geniuses before we got to this solution, but I have now used it four times and it works like a charm. It has occurred on both my MacBook and the Mac Minis.